Banking plan management
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Goal
Make banking fees and plan limits terms easier for business owners to understand
Role: Senior product designer
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Product content management
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Goal
Bring fragmented product content tools into one workspace and make it easier for sellers to create and manage product listings
Role: Senior product designer
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I redesigned the main page around sellers’ daily tasks: reviewing listing quality scores, fixing errors, and checking for missing product information. I also redesigned the workflows for syncing listings across marketplaces, importing products from Excel, and creating and editing listings manually
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I shipped new tools to help sellers work faster, including AI-assisted product description writing, image background generation, tools for editing product groups, and barcode generation. I also redesigned the storefront editor
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Results
Listing creation conversion rate
+15% pp
Product information completeness
+20% pp
Seller satisfaction score
2.9 → 4.3 / 5
Procurement & inventory management
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Goal
Help the procurement team manage rapidly growing demand during the pandemic by automating order creation and improving inventory management
Role: Lead Product Designer & Product Manager
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I designed workflows for two supply models: cross-docking and storage at distribution centers. I also designed tools for configuring inventory settings and adjusting demand forecasts to account for the impact of marketing campaigns on order volumes
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I co-developed the automated order generation logic with analysts and stakeholders, then led the interface design from concept to final delivery
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Results
On-shelf availability
+15% pp
Inventory write-offs
−7% pp
Orders generated automatically
0% → 50%
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